Power Partners with Omnium
Marking a significant step in strengthening its position as a leading omnichannel player
Over the past decade, Power's omnichannel model has evolved significantly, now offering a wide range of order types to customers, including online purchases with in-store pickup, in-store transactions with shipping from centralized warehouses, online or in-store purchases with home delivery from another store, and more. With the ever-growing complexity in order processing, there was a pressing need to enhance the structure.
Power is set to replace its nearly 40-year-old POS system across all stores, making it a convenient time to embark on this transformative journey to realign internal setups and cover all processes involved in order management. The solution? Simultaneously implementing Omnium Order Management System (OMS). The OMS will serve as a central hub to which the new POS system will connect, housing orders before they are dispatched to the ERP.
"Omnium OMS becomes a core system for us, serving as the cornerstone of our order processing. It will be an essential piece of the puzzle within a modular architecture, perfectly resolving the order processing challenge. Given Omnium's strong focus on order management as its core functionality, implementation is expected to be a relatively smooth process"
The outcome? A seamless, cohesive shopping experience for Power's customers, ensuring consistent touch points across channels. By integrating Omnium OMS into their operations, Power is poised to enhance efficiency, improve customer satisfaction, and stay ahead in the competitive landscape of omnichannel retailing.
Petter Balstad, CEO of Omnium, looks forward to the collaboration:
"We're thrilled to welcome Power to the Omnium family. Our OMS is designed to meet the demands of modern businesses, and we're confident it will play an essential role in elevating Power's customer experience to new heights."
